Service Locations

SteadyLaunch is based in Northeastern Ohio and proudly serves businesses in Fremont, Sandusky, Cleveland, and surrounding areas. We provide a mix of remote and on-site IT support, depending on your needs.

Most of our services, including monitoring, troubleshooting, Microsoft 365 management, and server maintenance, are delivered remotely, allowing for fast response times and flexible support. For clients within our regional footprint, we also offer on-site services for new deployments, hardware setups, and critical issues that require a hands-on presence.

Not sure if you're within range? Contact us, we’re happy to discuss remote options or arrange local support as needed.

Industries We Commonly Support

• Manufacturing facilities (From office IT to shop-floor systems)
• Healthcare clinics and medical offices
• Professional services (legal, accounting, real estate)
• Trades and contractors
• Non-profits and small municipalities
• Startups and growing businesses

Endpoint & Workstation Management

Your team relies on their devices to stay productive, we make sure they’re secure, up-to-date, and ready to work. From patching and performance monitoring to remote troubleshooting, we manage every endpoint with minimal disruption and maximum reliability.

We support Windows-based workstations across all business roles, and also offer maintenance and monitoring for Linux desktops and light Mac environments. Whether you need basic help desk support or a fully managed workstation environment, we tailor our services to fit your team’s workflow.

Our endpoint management includes:

• Automated OS and third-party patching
• Remote monitoring and alerting for performance or security issues
• Asset tracking and inventory management
• Onboarding/offboarding assistance
• Hardware upgrade coordination and procurement support
• End-user support and troubleshooting

With SteadyLaunch, your team’s devices are proactively maintained, not just “fixed when broken.” Whether it’s five endpoints or fifty, we help you scale with confidence.

A core part of our approach is continuous monitoring and preventive maintenance. We track system health in real time and perform regular updates and optimizations behind the scenes, so your team doesn’t walk in Monday morning to a workstation that won’t boot or software that suddenly stopped working.

From failed updates to early hardware warnings, our systems alert us before problems reach your users. That means fewer support calls, less downtime, and a smoother day-to-day experience for your staff.

Server & Virtualization Management

We manage physical and virtual servers across on-premises and cloud environments, ensuring reliability, performance, and security for the systems your business relies on.

• Windows Server administration (on-site and cloud-hosted)
• Support for file servers, print servers, and Active Directory
• Role separation and best-practice server design
• Ongoing patching, security policy enforcement, and resource monitoring
• Cloud server support in Azure, AWS, and Google Cloud
• VM management across Hyper-V, VMware, and KVM
• Full support for server migrations and platform transitions
• Backup and disaster recovery planning

Whether you’re maintaining a single server or managing a hybrid environment, we keep your infrastructure stable, secure, and future-ready.

Microsoft 365 & Azure Management

In today’s cloud-first world, reliable SaaS tools like Microsoft 365 are at the core of most business operations. At SteadyLaunch, we help you get the most out of your Microsoft environment, from setup and configuration to ongoing support and security.

Whether you’re cloud-only or running a hybrid environment with on-premise infrastructure, we handle the planning, implementation, and day-to-day management of your Microsoft 365 and Azure services.

• Microsoft 365 setup and onboarding
• Mailbox provisioning and license management
• SharePoint, Teams, and OneDrive configuration
• Domain configuration and DNS setup (SPF, DKIM, DMARC)
• Hybrid Exchange and Entra ID (Azure AD) environments
• Security policies, MFA, Conditional Access, and compliance features
• Ongoing user support and tenant administration

Whether you're starting fresh or cleaning up a messy tenant, we bring structure, security, and clarity to your Microsoft 365 experience.

Backup & Business Continuity

Data loss can bring any business to a halt, whether it's caused by ransomware, hardware failure, or accidental deletion. At SteadyLaunch, we build backup strategies that go beyond simple file recovery. We design solutions that help your business bounce back fast.

We offer multi-layered backup protection for both users and servers:

• User file backups: Integration with Microsoft OneDrive and SharePoint for seamless file versioning and cloud recovery
• Server-level protection: Image-based and file-based backups with recovery points as low as 1 hour (RPO)
• Recovery Point Objective (RPO): The maximum acceptable amount of data loss measured in time, we support 24-hour, 12-hour, and 1-hour recovery options based on your needs
• Disaster recovery planning: From restore testing to full continuity planning
• Offsite and cloud-based backup options: Protect against site-wide disasters

For environments needing high availability, we also implement replication strategies, including Hyper-V replication, to enable near-instant failover to a secondary server or site. This allows your business to stay online even if your primary system goes down.

Whether you need simple file backups or full business continuity, we’ll build a solution that meets your risk tolerance and keeps your data, and operations, protected.

Network Infrastructure & Security

In today’s environment, every business, no matter the size, needs a secure, well-managed network to stay protected and connected. At SteadyLaunch, we help businesses modernize their infrastructure with properly configured firewalls, secure remote access, and proactive network oversight.

We design, deploy, and maintain network environments that prioritize both performance and security. Whether you're setting up a new office or hardening an existing setup, we make sure your users, systems, and data are protected from modern threats.

• Firewall configuration and maintenance
• Site-to-site and remote-access VPN setup
• Traffic monitoring, bandwidth control, and usage insights
• Network segmentation and VLAN planning
• Secure Wi-Fi deployment (guest and internal networks)
• Switch provisioning and access control
• DNS filtering and web access policies
• Basic intrusion prevention and malware filtering

Whether you're starting from scratch or upgrading outdated equipment, we provide scalable, secure network solutions that grow with your business.

IT Projects, Deployments & Migrations

Launching a new office? Replacing aging equipment? Migrating to the cloud? We handle project planning, execution, and vendor coordination to minimize downtime and ensure a seamless experience, start to finish.

How We Work

We take a proactive, process-driven approach to IT management. Systems are monitored, maintained, and improved continuously, so problems are rare, and business runs as expected. When support is needed, we respond quickly and communicate clearly.

Services can be delivered fully remote or on-site based on your needs. With transparent pricing and flexible support options, you always know what to expect, no surprises, no hidden fees.